Whether paper-based or electronically delivered, our award-winning software lets you talk to your target audience when they’re most receptive – and gain real insights from their response. 



KeyPoint is sophisticated customer, employee and patient survey software that allows you to capture the opinions that count - whether on paper, online or through smartphones, tablets or kiosks. KeyPoint makes it easy to monitor progress, assess the impact of change and ensure targets are being met. Surveys and audits become quick and easy to run; and when they're done, you can create charts, graphs and tables of results in just a couple of clicks. 

Award-winning software

After comparing all the survey software available, independent review site TopTenReviews have awarded KeyPoint the Silver Award for two years running, an excellence award too.

Read their full review here

Customer, employee & patient surveys made simple, online or off

KeyPoint SurveyServer enables anyone to run a web survey without having to worry about the technicalities of hosting. We manage the server in its entirety, meaning that no specialist IT knowledge is required.

Your KeyPoint software communicates with our server to upload all the response data. No-one else can see this data, which is securely encrypted using the Secure Socket Layer protocol.

Running a mixed online/offline customer, employee or patient survey? Not a problem. Any devices that capture data while offline have their data extracted as soon as they connect to the network.

Try KeyPoint for free

Download our free trial version to see what our software can do. There's no obligation to buy - and it gives you the chance to run full customer, employee and patient surveys of up to 15 questions and 100 responses.

See how easy running surveys could be. 

What our customers are saying

‘‘We use KeyPoint as more than a survey tool. It has allowed us to meet the increasing demand for high-quality audit and measurement without the requirement of large capital investment or elaborate training.“
Frank Hamill, North Bristol NHS Trust

“KeyPoint does exactly what it says on the box; the integration with other packages is good and the support is excellent.“
Allan Ramsey, Dundee College


KeyPoint Training

We'll take you through every aspect of the product, from questionnaire design to advanced analytics

Read all about it

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